The precision of your words has the power to tap the imagination, bring ideas to life, attract or repel customers, create a fair deal, and open the door to opportunity. On the flipside, a poor representation of yourself can easily stymie your progress, bore your audience, or tarnish your reputation. So why take a chance? I specialize in business and technical writing, and will gladly work with you to craft the words to suit your purpose. That way, you can relax and concentrate on what you do best – delivering the goods.
Types of projects that I undertake include, but are not limited to:
Business Plans
Contract Drafts
Proposals and RFPs
User Manuals
Just contact me to set up a time to discuss your project in detail or request a quote (see ‘How it Works’ section below).
HOW IT WORKS
Obtaining a Quote
The first step is to e-mail me at vania@bestwordforward.com with the following information:
- Brief description of your project, including any special requirements
- Approximate expected length of the work
- Deadlines
Upon receipt of your information, I will contact you for further clarification as required and let you know when you can expect to receive the quote (usually within 24 hours). The quote that I send will detail the scope of work, milestones, price and payment schedule, and final delivery date. If the quote is acceptable to you, I will send you the contract to sign. Once I receive the signed contract and deposit (for flat-fee projects), work will commence.
Communication
Once work commences, I will keep you informed of my progress. Since I may need to contact you for clarification or discuss issues as they arise, I will request that you be available through e-mail or phone in order to avoid delays in the schedule. Of course, you are always welcome to contact me with questions, concerns, or changes along the way.
FEE STRUCTURE*
My fee structure reflects the fact that different types of work and clients may require different ways to engage my services.
1. Flat fee:
Finite projects typically work best on a flat-fee basis. The final quote will vary, depending on the type and length/size of project, amount of work involved, special style requirements, and deadlines. After discussing your project, I will send you a quote that includes a description of services, special requests, deadlines, project cost, and payment schedule.
2. Hourly Retainer:
A retainer system is often advantageous for businesses that have a relatively steady need for writing services and want to work within a fixed monthly budget. With this system, my services are a convenient call or e-mail away, and costs are contained, as services will not exceed the budgeted allowance without prior approval. I charge by the hour and track my time in 15-minute increments, detailing the work on each monthly invoice.
3. Hourly Pay-as-you-go:
Pay-as-you-go may be more suitable for businesses and individuals that have either an occasional or less predictable need for writing services. As with retainers, I charge by the hour and track my time in 15-minute increments, detailing the work on each monthly invoice. However, with hourly pay-as-you-go, there is a minimum charge per project of $50 (one hour of my time).
*All prices are in Canadian dollars, and GST/HST will be added for applicable provinces
Payment
Payment installments for flat-fee work can vary with the size and length of the project, and all require a deposit prior to commencement of work. For most small- to medium-sized projects, half is due upfront, and half at 50% completion. For rush projects (one week or less), full payment is required upfront.
Hourly retainers and pay-as-you-go arrangements are billed monthly.
I accept payments via Paypal and cheque.
